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Network and System Management


Information Technology Systems and Network Services Management solutions provide the continuous monitoring, reporting, troubleshooting, and automated response capabilities that are necessary to manage today`s complex, heterogeneous, dynamic IP network infrastructure and network services such as MPLS and IP Telephony. Solutions offered include:


Fault Management — Detect, isolate, notify, and correct faults encountered in the network.

Configuration Management — Configuration aspects of network devices such as configuration file management, inventory management, and software management.

Performance Management — Monitor and measure various aspects of performance so that overall performance can be maintained at an acceptable level.

Security Management — Provide access to network devices and corporate resources to authorized individuals.


In this area,  Performance offers software solutions from EMC/Ionix, HP Software/OpenView, CA, Symantec/Altiris, BDNA and Orsyp along with comprehensive implementation and support services.


Key features

• Reduce costs, administrative overhead and planned and unplanned network interruptions.
• Securely manage more customers, departments or sites at lower cost.
• Prioritize infrastructure investments based on key performance indicators.
• Control growth and manage proliferation of cloud and virtualization.
• Automate Root Cause Analysis, compliance, diagnostics & remediation.