The quality of provided services is the main concern of Performance Technologies activities as set by its management team. Based on this, the company is committed to:
- Fulfill the customer’s needs on products’ and solutions’ quality
- Comply with the legal and regulatory framework
The company’s goals are:
- The utmost quality of products and services provided
- Competitive pricing
- Swift response to customer’s requests
- The immediate and first-rate technical service
As a result, Performance Technologies has established a Quality Management System based on the EN ISO 9001:2015 standard. The management team provides all the needed means and resources to ensure the standard’s implementation and continuous improvement.
The management team along with the company’s staff commit to adhere to the standard’s requirements and the procedures as described and set on the Quality Management System.
In addition, frequent reviews of the standard result to its better improvement so as it is always up to date, functional and effective.
This policy is kept up to date and published/ communicated both internally and externally to any parties interested.
In addition, Performance Technologies SA is one of the few IT companies in Greece that has established procedures and audit trails for security and business continuity processes, that have been certified to EN ISO 27001:2013