We believe that being trusted by our customers, employees, partners, and shareholders is the first principle for success, long-term growth, and fostering a culture where people can feel safe and happy to work. Integrity, transparency, and accountability are the bedrock of healthy and creative relationships and the kind of innovation we care for.

If you want to read more about our “code of ethics and business conduct,” please download the file at this link or call and ask us anything at 210 9947 100.

code of conduct

Privacy and the GDPR

Privacy and other personal data-related issues are essential human rights frontiers of our time. The General Data Protection Regulation (GDPR) has become a model by which other relevant laws are measured. We are committed to protecting the personal data you trust us with and are ready to help you exercise any of the rights you are entitled to under the GDPR (access, rectify, erase, restrict processing, object to processing, portability, and revoke consent).

Please read more about our GDPR policy in the linked file.

business continuity

Having a well-designed and implemented business continuity management system is vital for our customers, employees, partners, and shareholders, who expect us to protect them from disruptive incidents that our organization may face.

We firmly believe in the adage that says “plans are worthless, but planning is everything,” and have therefore created a comprehensive business continuity management system in accordance with EN ISO 22301:2019. Read more about our BCMS by downloading this file.

information security

Information security, availability, and integrity are the foundation of protecting customer and employee privacy, business continuity, and shareholder value. In fact, at Performance, it is an integral part of our commitments and our governance system and is modeled –and certified– according to EN ISO 27001:2013.

Our policy protects private and other sensitive information from unauthorized access and ensures its confidentiality, integrity, and availability. Also, and importantly, they ensure compliance with regulatory and other governance requirements.

Please read more about our information security policy by downloading this file.

Safety & health

Keeping our people safe is vital for our productivity, but even more so for our culture and the values we project toward our customers, partners, and shareholders. We believe that feeling cared for is the base fabric of trust and goodwill, and there is nothing more important for our people to have the sense that we value their safety above everything else.

We turned to EN-ISO 45000 certification in order to complement our intent with an actual systematic set of policies and practices and to be able to measure and continuously improve employee safety and well-being, regardless if they are working on-premise or from home.

You can learn more about our safety policy by downloading this file.

quality management

Since our beginning, we have sought to offer the best possible balance of creative, effective, and cost-efficient engineering solutions to our customers’ technology and business challenges. 

Judging from the success and customer trust we have earned, we are inclined to say that our brand of quality has served us well over the years. However, we have grown considerably, which led us to complement our HR, engineering, and partner management practices with a quality management system based on, and certified according to, EN-ISO 9001:2015.

An important added benefit to complying with this standard is that it also serves as the backbone for a number of our internal service and governance objectives. You can read more in this file.

Do not hesitate to contact us for any policy and governance related inquiry

Call us at 210 9947100 or please click the button and fill out the relevant inquiry form.